NxtPort Privacy Notice

When you interact with NxtPort, we collect some information about you. Some of that information may be considered as personal data.
 

• You provide part of this data directly, for example when you subscribe to our newsletter, register on our platform, subscribe to one of our services, register for one of our events or contact us for support.
• We also collect information about you by recording how you interact with our services, for example by using technologies like cookies, and receiving usage data and error reports from our services.
• We also receive information about you from competent authorities or other third parties, such as your employer, in certain instances when using our platforms.

The information you provide to us:

• Information to personally identify you as a Subscriber or user of our platforms, such as your name, email address, phone number and job title.
• Information to identify your company, such as company name, line of business, billing details and contact information.
• Information regarding your use of and actions on our platforms, such as log-in attempts, transactions.
• Billing and financial information, such as credit card number, expiration date and billing address to secure payments, as well as bank account information to facilitate payments.
• CVs and other relevant information from applications.
• Imagery such as pictures or video materials.
• Other information you choose to provide to us

The information we automatically collect from you includes:

• Information about your use of our Services, such as the requests you send and the answers you receive.
• Certain personal data that is sent to us from the device, application and/or browser through which you access and use our Services. This includes a unique identifier associated with your access device and/or browser (including your IP address), identified with the pll_language cookie.

• To provide you with access and use of our services and platforms: If you provide Personal Data in order to obtain access to or use of the Services, we use your Personal Data to provide access to or use of the Services. For instance, if you supply information relating to your identity, job title or line of business to use certain Services, we will use that information to decide whether to grant access to use those Services.
• To analyse your use of the Services: assessing your ongoing qualification to use the Services and providing the website in the correct language.
• To process payments and accounting, in accordance with our legal and contractual obligations.
• To communicate with you about the Services: We use your contact information to send transactional communications via email, telephone and within the Services, including notifying you of access requests, confirming your subscriptions, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. In most cases, these communications are a necessary part of the Services, which means opting out is not available. If an opt out is available, you will find that option within the communication itself or in your account settings.
• To market and promote the Services: We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email. These communications are aimed at maximizing what you get out of the Services, including information about new products and features, survey requests, newsletters, and events we think may be of interest to you. You have the right at any time to unsubscribe from marketing communications by clicking the unsubscribe link displayed in the communication or by simple request to [email protected].
• To relay messages from other subscribers: We allow subscribers to use our email tools to contact other subscribers for any inquiries, so you may receive emails from our system that originate with such Subscribers and that we send on their behalf. If you have registered on our platform as contact person for other Subscribers, your email address is available to those other Subscribers
• To process job applications (see POAB privacy statement on Applications).
• To organise events, including co-organising events with other third parties.
• To capture and publish imagery for promotional or marketing purposes.
• To adequately secure and monitor (the usage of) our website and platforms, including through our Coordinated Vulnerability Disclosure programme.
• Other purposes: if we intend to use any Personal Data in any manner that is not consistent with this privacy policy, you will be informed of such anticipated use prior to or at the time the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use.
• We do not use your personal data for automated decision-making as defined under article 21 GDPR.

• You have the right to request access to and rectification of your personal data.
• In some cases, you have the right to erasure of your personal data, or to the restriction of or objection to the processing of your personal data. To delete your account, send us the request by email to [email protected]. Keep in mind that even if we delete your Personal Data it may persist on backup or archival media for an additional period for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
• You have the right to withdraw consent. For example, you have the right at any time to unsubscribe from marketing communications by clicking the unsubscribe link displayed in the communication or by simple request to [email protected].
• You have the right to data portability: you may request to receive all your Personal Data, processed by NxtPort, in a structured format to transmit such data to another controller.

You have the right to lodge a complaint with the Belgian supervisory authority at https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen.

To exercise any of your rights as a Data Subject, or if you have any doubts or complaints about how we handle your personal data, please contact us at [email protected].

• To connected entities of NxtPort, including Port of Antwerp-Bruges.
• To agents, consultants or other service providers at NxtPort: We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of NxtPort to perform certain business-related functions, such as handling job applications and invoicing. Any processing by processors or sub-processors under the control of NxtPort will be governed by a separate data processing agreement entered into between NxtPort and its Processor(s).
• To other Subscribers:
  • If you have registered on our platform as a contact person for other Subscribers, your name and email address is available to the other Subscribers.
  • If you or your company subscribe to consume data through a NxtPort service, NxtPort may disclose your (company) name, line of business and address to the parties providing data to that service. NxtPort may also disclose details on your data usage through the service, to the parties that have provided the data consumed by you.
• For legal requirements: We may disclose your Personal Data if required to do so by law, for example to respond to a request from law enforcement, a court or a government agency, or in the good faith belief that such action is necessary to comply with a legal obligation.
• For our legitimate interests: to protect or defend our rights, interests or property or that of third parties, to prevent or investigate possible wrongdoing in connection with the Services, to act in urgent circumstances to protect the personal safety of Users of the Services or the public, or to protect against legal liability.

In the event that we transfer your personal data to a third country or international organisation (i.e. outside the EEA), we will ensure that your personal data is either transferred only to third countries that are deemed by the European Commission to provide an "adequate" level of protection (a list of adequate third countries is available on the European Commission's website) or if your personal data is not transferred to a country that provides an adequate level of protection, we will provide appropriate safeguards (e.g., enter into EU standard contractual clauses or binding corporate rules with the recipient and implement the necessary additional measures) to ensure that your personal data remains protected in accordance with Applicable Privacy Legislation.

If you would like more information or to receive a copy of these guarantees, please contact us at the following email address: [email protected].

We retain your Personal Data for as long as necessary to provide you with our Services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.

Data protection law distinguishes between organizations that process Personal Data for their own purposes (known as “data controllers”) and organizations that process personal data on behalf of other organizations (known as “data processors”). Questions or complaints about how your Personal Data is handled should always be directed to the relevant data controller, since they are the ones with primary responsibility for your Personal Data.
NxtPort may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances.

• For example, if you create an account on the NxtPort platform, NxtPort will be a data controller, in respect of the Personal Data that you provide as part of your account. We use this to perform our services
• However, if your personal data appears in platform data provided to the NxtPort platform by other sources we will process that Personal Data only within the scope agreed with that source. In these circumstances, NxtPort does not decide which Personal Data is included, nor is it responsible for the continued accuracy of any Personal Data provided. Any questions that you may have relating to your Personal Data and your rights under data protection law should therefore be directed to the source as the data controller, not to NxtPort.

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on our homepage, login screen, or by sending you an email notification.